Frequently Asked Questions
Everything you need to know about our premium jewelry collection.
What materials are used in Harlembling jewelry?
We specialize in high-quality 925 sterling silver and solid gold. Many of our pieces feature Moissanite stones or high-grade AAA cubic zirconia for maximum shine and durability.
Does the jewelry tarnish or turn skin green?
No, our jewelry is crafted from genuine precious metals. Unlike cheap base metals, our 925 sterling silver and gold products will not turn your skin green or irritate your skin.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the US takes 3-5 business days, while international shipping varies by location.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that custom-made items and earrings may be subject to different return restrictions for hygiene and production reasons.
Do you offer a warranty on your products?
Yes, we stand behind our quality. We offer a limited warranty against manufacturing defects. If your item arrives damaged or has a defect, please contact our support team immediately.
How do I verify the authenticity of my Moissanite stones?
All our Moissanite jewelry comes with a GRA certification and will pass most handheld diamond testers, ensuring you receive genuine, high-refractive stones.